Generally household locks do not need to be routinely changed unless there is a problem. If you are having problems with your locks with them malfunctioning or perhaps you just feel it’s time to upgrade the security to your home; then now might be the time to think about calling us and having them changed/upgraded. For the most part, the only other time we strongly recommend to have your locks changed is if you suspect that someone might have access to your home.

This could be your Spring Cassette that has worn allowing the spindle to rotate freely without engaging the levers or the handle has worn. The Spring Cassettes can be replaced or a new handle needs to be installed.

Insurance companies usually ask for a British Standard 5-lever deadlock on wooden doors. These can be identified by the faceplate of the lock; it should have the BS kitemark on the lock. On UPVC and aluminium doors your insurance company would usually be looking for two or three locking points, however they do not request any specific lock cylinder to hold the locking mechanism in place.

YES, in my view, this should be a requirement of your insurance. You have no idea who has a key, whether one was left with a neighbour, ex-partner, decorator or even left under a brick? I’ve had customers book me up to change the locks when they move in only to cancel because the locks looked shinny and new!